Terms of Service for Nordlys Podcaststudio AS

Effective date: 11 May 2026

1. Introduction and acceptance of terms

These Terms of Service ("Terms") govern the use of services provided by Nordlys Podcaststudio AS, org. no. [insert organization number if applicable], with address at Torggata 5, 0181 Oslo, Norway ("Nordlys Podcaststudio AS", "we", "us", or "our"). By booking, purchasing, accessing, or otherwise using our services, the customer ("you" or "Client") agrees to be bound by these Terms.

If you do not agree to these Terms, you must not use our services. These Terms apply to all services offered by Nordlys Podcaststudio AS, including studio recording, audio engineering, editing, video recording, design of intros/outros, and consulting services.

2. Scope of services

Nordlys Podcaststudio AS provides professional podcast production services, which may include, without limitation:

• Professional podcast recording in a sound-insulated studio;
• Audio engineering and live mixing during recording sessions;
• Episode editing, including noise reduction and cutting;
• Production of intro, outro, and sound design elements;
• Video recording of podcasts for publication on social media;
• Consulting on format, publishing workflow, and content structure.

The exact scope, deliverables, timelines, and pricing for each engagement shall be set out in a booking confirmation, quotation, statement of work, email agreement, or other written communication accepted by both parties.

Unless expressly agreed in writing, Nordlys Podcaststudio AS does not guarantee specific audience growth, publication outcomes, platform approval, monetization, or commercial success.

3. User obligations and responsibilities

You agree to:

• Provide accurate, complete, and timely information relevant to the services;
• Arrive on time for booked sessions and comply with studio rules and staff instructions;
• Ensure that all guests, speakers, and participants are informed of and comply with these Terms where applicable;
• Obtain all necessary permissions, consents, licenses, and releases for any content, music, trademarks, images, or third-party materials you provide or request us to use;
• Not bring unlawful, defamatory, infringing, hateful, harassing, obscene, or otherwise illegal content into the studio or request us to produce such content;
• Use our premises, equipment, and services with reasonable care and only for lawful purposes;
• Be responsible for backing up your own materials unless otherwise agreed in writing;
• Compensate us for any damage caused by you, your guests, or your contractors to our premises, equipment, or materials, except to the extent caused by our gross negligence or willful misconduct.

If you fail to meet your obligations, we may suspend, delay, or cancel services without liability, and you may remain liable for fees and costs incurred.

4. Payment terms and conditions

Fees are charged according to the applicable quotation, price list, or booking confirmation. Unless otherwise agreed, all prices are stated in Norwegian kroner (NOK) and may be subject to value added tax (VAT) where applicable.

• Payment is due within the period stated on the invoice or, if no period is stated, within 14 days from invoice date;
• We may require advance payment, deposit, or pre-authorization before providing services;
• Late payments may incur statutory default interest and reasonable collection costs in accordance with applicable Norwegian law;
• We may withhold delivery of files, edits, or final materials until all outstanding amounts have been paid in full;
• Any additional work requested by the Client beyond the agreed scope will be billed separately at our then-current rates unless otherwise agreed in writing.

If a booking is made on behalf of a company or organization, the person placing the order confirms that they are authorized to bind that entity, or otherwise accepts personal responsibility for payment.

5. Cancellation and refund policy

Cancellations must be made in writing by email to [email protected]. The following cancellation terms apply unless otherwise agreed in writing:

• Cancellations made more than 7 days before the scheduled session: no cancellation fee, unless non-refundable third-party costs have been incurred;
• Cancellations made 3 to 7 days before the scheduled session: up to 50% of the agreed fee may be charged;
• Cancellations made less than 72 hours before the scheduled session or no-shows: up to 100% of the agreed fee may be charged;
• Deposits are non-refundable to the extent they cover reserved studio time, preparation, or third-party costs already incurred;
• If we cancel due to reasons within our control, we will either reschedule the service or refund prepaid amounts for the cancelled portion, at our discretion and subject to mandatory law.

Refunds, if any, will be limited to amounts actually paid for the cancelled service and will not include indirect losses, travel expenses, lost profits, or consequential damages, to the extent permitted by law.

6. Liability limitations

Nordlys Podcaststudio AS shall perform the services with reasonable skill and care. To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of revenue, loss of data, loss of business opportunities, or reputational harm.

Our total aggregate liability arising out of or in connection with any service, whether in contract, tort, or otherwise, shall be limited to the amount paid by the Client for the specific service giving rise to the claim, except where such limitation is not permitted under mandatory law.

Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by mandatory Norwegian law, including liability for gross negligence, willful misconduct, or other non-excludable liability.

The Client is responsible for reviewing all recordings, edits, and deliverables before publication. We are not liable for errors, omissions, or content issues that were approved by the Client or resulted from instructions provided by the Client.

7. Intellectual property rights

Unless otherwise agreed in writing, Nordlys Podcaststudio AS retains ownership of all pre-existing intellectual property, including studio methods, templates, workflows, tools, equipment, software configurations, and proprietary know-how.

Upon full payment of all applicable fees, the Client receives a non-exclusive, worldwide license to use the final deliverables created specifically for the Client, solely for the purpose agreed between the parties. This license does not transfer ownership of our underlying tools, techniques, or pre-existing materials.

The Client warrants that any materials supplied to us do not infringe third-party rights and that the Client has all necessary rights to permit our use of such materials for the agreed services.

We may, unless otherwise agreed in writing, retain copies of project files, session recordings, and deliverables for archival, quality assurance, and dispute-handling purposes, subject to applicable data protection law.

8. Data protection and privacy

Nordlys Podcaststudio AS processes personal data in accordance with applicable Norwegian and EEA data protection laws, including the General Data Protection Regulation (GDPR) and the Norwegian Personal Data Act.

Personal data may be processed for purposes including booking administration, service delivery, invoicing, customer communication, quality assurance, and legal compliance. Where we act as a data processor on behalf of a Client, a separate data processing agreement may apply.

Recordings may contain personal data, voice data, images, and other identifiable information. By using our services, you acknowledge that such data may be captured and processed as part of the service delivery. You are responsible for obtaining any required consents from guests, speakers, or other participants, unless otherwise agreed in writing.

For more information about how we process personal data, please refer to our privacy policy, if provided separately. In case of conflict between these Terms and a mandatory data processing agreement or privacy notice, the mandatory document shall prevail to the extent required by law.

9. Force majeure

Nordlys Podcaststudio AS shall not be liable for any delay or failure to perform its obligations to the extent caused by events beyond our reasonable control, including but not limited to fire, flood, power failure, internet outage, equipment failure not caused by our negligence, labor disputes, illness, government action, epidemic, pandemic, transportation disruption, or other force majeure events.

In such circumstances, we may suspend performance, reschedule services, or terminate the affected service without liability, except for refunding any prepaid amounts for services not yet performed, subject to mandatory law and any non-refundable third-party costs already incurred.

10. Changes to terms

We may update or modify these Terms from time to time. The updated version will take effect when published on our website or otherwise communicated to you, unless a later effective date is stated.

Changes will not retroactively affect services already agreed, unless required by law or expressly agreed by both parties. Continued use of our services after the effective date of updated Terms constitutes acceptance of the revised Terms.

11. Applicable law and jurisdiction

These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of Norway.

Any dispute arising out of or in connection with these Terms shall, to the extent permitted by mandatory law, be subject to the exclusive jurisdiction of the ordinary courts of Norway, with Oslo District Court as the agreed venue unless mandatory law provides otherwise.

12. Contact information

For questions, notices, complaints, cancellations, or other communications regarding these Terms or our services, please contact:

• Nordlys Podcaststudio AS
• Torggata 5, 0181 Oslo, Norway
• Email: [email protected]
• Phone: +47 23 45 78 19

13. Severability clause

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent court or authority, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or if that is not possible, severed from these Terms.

The remaining provisions shall continue in full force and effect. Any invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the original intent of the parties, to the extent permitted by law.

By booking or using the services of Nordlys Podcaststudio AS, you confirm that you have read, understood, and agreed to these Terms of Service.